FAQ

1. How to choose the right size?

For the slippers to be comfortable to wear, they need to be properly adjusted to your child’s foot.

 

Measure your child’s foot when he or she is standing up. Your child must be properly straight. Place the heel well and trace the mark of the toes.

 

The size corresponds to the one measured to the tip of his or her big toe. For children slippers, add 1 cm to the measurement obtained to ensure the longest use.




2. How to maintain the slippers?

Didoodam slippers can be machine-washed. Nevertheless, we would advise you, preferably, to wash them by hand using a mild shampoo.

 

If you choose a machine wash, select the wool programme and 30°C maximum.

 

For small stains, a soapy sponge should be enough.

 

Dry your slippers in a terry towel then leave to dry.

 

After drying in the air, you just have to brush the sole a little with a hard brush in order to restore its non-slip texture.




3. Can I exchange my slippers?

Yes. At Didoodam, it’s always 100% satisfied, or refunded or exchanged. It’s difficult to estimate a size via the Internet, especially if it’s the first pair that you choose from us. You just have to return the slippers, new and not worn, to us at the following address accompanied by your precise request (size and model wanted in exchange, or the order number to be reimbursed).  However, the entire return costs will be at your expense.

 

Retours DiDooDam

c/o Bpost

Rue Joseph Wauters 51

5580 Jemelle

BELGIQUE




4. When would I receive my order?

Orders are shipped if payment is received before 2.30 P.M. You will receive an e-mail informing you of the dispatch date.

 

Please count ten working days for the delivery, although the majority of the orders arrive on the following day for Belgium and take four days for France and Europe.




5. Can I offer your shoes as a gift?

Yes you can. A pair of soft leather slippers is a meaningful and lasting gift for baby shower, first birthday, Christmas or any time you want to pay a special attention. 

You can send a gift to someone by entering their address as shipping address in your billing address.

The delivery  slip will not mention the price of slippers. You can also purchase a gift box so  your gift arrives all beautiful.